List FAQs
Returns the FAQs your AI agent answers with, newest first. FAQs you turned off (enabled false) are not listed: read one with GET /v1/knowledge/faqs/{faqId}.
Pass reviewed=false for your review queue, the FAQs the AI agent drafted from questions contacts asked. Narrow the list with humanOnly, categoryIds and search: different filters all apply.
ApiKeyAuthx-api-key<token>Your Knock API key. Ask your Knock account team for one: a key with the Enrichment API role to enrich and route leads, the Viewer role to read chats, meetings, routing rules and FAQs, or the Admin, Editor or AI Manager role to change FAQs.
limit?integerPage size.
1 <= value <= 10020offset?integerNumber of FAQs to skip.
0 <= value0reviewed?booleanSet to false for your review queue: the FAQs the AI agent drafted that your team has not reviewed yet. true lists the reviewed ones.
humanOnly?booleantrue lists only the FAQs the AI agent hands to your team, false only the ones it answers.
categoryIds?array<>Only FAQs in one of these categories, from GET /v1/knowledge/faqs/categories. Comma-separated or repeat the parameter; matches any of the values.
search?stringOnly FAQs whose question contains this text, ignoring case.
length <= 200A page of FAQs.
application/json- response
A page of FAQs.
total*integerNumber of items that match the query, across all pages.
limit*integerPage size of this page.
offset*integerNumber of items skipped before this page.
items*array<>FAQs, newest first.
curl -X GET 'https://app.knock-ai.com/v1/knowledge/faqs' \ -H 'x-api-key: <YOUR_API_KEY>'{ "total": 1, "limit": 50, "offset": 0, "items": [ { "faqId": "8f1e2d3c-4b5a-4c6d-9e7f-0a1b2c3d4e5f", "question": "Do you offer a free trial?", "answer": "Yes. Every plan starts with a 14-day free trial, no credit card needed.", "categoryId": "2b4d6f8a-1c3e-4a5b-9d7f-0e2c4a6b8d1f", "intent": "buying", "source": "manual", "answeredBy": "api", "answeredByMemberId": null, "humanOnly": false, "enabled": true, "published": true, "reviewed": true, "createdAt": "2026-11-02T12:00:00.000Z", "updatedAt": "2026-11-02T12:00:00.000Z" } ]}